Strategic services

We help pharmaceutical, biotech and healthcare organisations to instill a person-centric and evidence-based focus through a range of strategic services:

  • Patient experience mapping and behavioural insights mining
  • Patient engagement programs: experience design, evidence-based behavioural content and multichannel service delivery
  • Engagement solution research and co-design with patient, caregiver, HCPs and patient advocacy groups
  • PSP audit and evolution to incorporate behavioural science-based interventions and personalisation
  • Internal patient engagement audits and training 
  • HCP/Patient engagement and behaviour change tools
  • Patient advocacy group mapping, liaison and communication planning
  • Clinical trial patient engagement solutions, recruitment, data collection, retention solutions and protocol assessments
  • Real-world data collection and peer-reviewed publications
  • Digital innovation and integration

 

Behavioural science applied

Understanding and addressing the complex and modifiable reasons that influence health-related behaviors is the foundation of effective patient engagement solution design.

Our behavioural science and health psychology specialists collaborate with our strategy, content, creative, technical and service delivery teams to apply the most relevant strategies and techniques that drive engagement and Change for Good.

 

 

It's more of a holistic approach. I think that's very good because there's only so much a doctor can do for you, then you have to do the rest yourself.

Multichannel capabilities

Digital (1)

Suite of digital engagement platforms and channels: web, mobile, email, SMS and digital coaching

App (1)

Multichannel health and behaviour change content development

Coaching (1)

Motivational coaching in self-management skills and behaviour change from specially trained contact centre teams

Home (1)

Home-based support services, including treatment administration and training by registered nurses.

Delivery (1)

Home delivery of medications, educational materials and tools

Report (1)

Feedback and reporting to keep healthcare professionals and caregivers up to date on progress and ensure treatment safety monitoring

AH Stategic Partners

Suite of configurable digital platforms

AH End End

Personalised content experience and workflows

Lock

Secure compliant data collection and processing​

AH Wide Experience

Integrates with nurse call centres and external digital solutions​

Patient Engagement Platform

An evidence-based, configurable multichannel solution that personalises patient journeys, empowers patients and healthcare providers with behaviour change programmes and interventions, and enables brand managers to improve programme and treatment outcomes through specialised reporting. It facilitates continuous support for patients and healthcare providers post-diagnosis, empowering them to achieve lasting behaviour change aligned with treatment objectives.



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Patient Engagement Platform App for use with Salesforce solutions

Atlantis Health's Patient Engagement Platform App is a security-reviewed and Salesforce® Approved Application. Designed to improve patient outcomes and enhance the overall patient experience, it extends the capabilities of any Salesforce-driven patient support programme by integrating our Behaviour Change as a Service® - pre-built behaviour change personalisation, workflows, and interventional content.

Atlantis Health Patient Engagement Platform App empowers pharmaceutical clients' nursing teams using Salesforce solutions to manage patient care more efficiently and effectively based on behavioural insights.

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Salesforce, AppExchange and others are among the trademarks of Salesforce, inc.
Behaviour Change as a Service is a registered trademark of Atlantis Health Group.

Patient Engagement Platform App for use with Salesforce

Digital Coach​

Our digital coaches utilise artificial intelligence and machine learning to assist patients in adopting healthy habits, medication adherence, enrolment in support programmes, and other use cases. Through a blend of behaviour change techniques, our customised digital health coaches provide scalable, cost-effective, and empathetic personal care support.


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Patient Support App​

A scalable digital patient support app that offers patients personalised and relevant medication information, reminders, and check-ins to facilitate their self-management of treatment.


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Medication Access

A digital medication access platform that helps newly-diagnosed patients access cost-effective medications online.